The company is mailing letters on Monday to the workers and retirees whose personal data was stored on the computer, and will pay for a year of credit monitoring and identity-theft protection, Campbell said.
"ING will indemnify any customer who experiences any identity theft as a result of this incident," she added.
Putting unencrypted data on laptop computers "is not the ING standard," Campbell said.
"We are aggressively moving forward with a comprehensive confirmation process that all of our laptops meet our encryption and password-protection policy requirements," Campbell said.
"In addition, we have implemented an immediate policy to restrict any laptop from being exposed to the public domain until properly protected."
Monday, June 19, 2006
Handling Stolen National ID Numbers
ING makes the right noises.
Posted by Humbug at 9:59 AM